Sun Country finds trouble with ground handlers

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Sun Country finds trouble with ground handlers

Postby Greg on Fri Jul 20, 2018 9:28 pm

One wonders when airlines might learn its just better to keep ground handling etc in house rather than hiring bottom of the barrel wage contractors?

The company that took over Sun Country’s ground operations two months ago at Minneapolis-St. Paul International Airport didn’t — or couldn’t — hire workers fast enough, forcing the airline to send staffers from its Eagan headquarters to clean airplanes and check in passengers.

On Thursday, the airline said its contract with the company, Global Aviation Services, Inc., of Toronto, is ending, and it is resuming hiring people for the work itself, at least temporarily.

Sun Country laid off 350 ground service workers in May, including ticketing agents, gate agents and wheelchair assistants, after it had it hired Global Aviation Services in February to do such work. Sun Country also hired Global Aviation Services for baggage handling and airplane cleaning services, which it previously contracted to Swissport International Ltd.

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